FAQ

Frequently Asked Questions

Ask everything you know about our product & service

For Buyers

Essential FAQ for First-Time Home Buyers

It is common that the buyer is expected to pay 10% of the asking price as a deposit. However, your mortgage company may require a higher percentage.
Whilst there is no specific time frame, it can vary from property to property depending on individual circumstances. Although, on average it is usually around 8-12 weeks before contracts are exchanged.
We recommend that any buyer receives financial advice early on in the process and obtains a mortgage in principal. This proves to the seller that you are able to finance the purchase. In addition, it often puts you in a stronger buying position than potential buyers who have not yet got one.
A valuer will inspect your property on behalf of your mortgage lender if you have arranged a mortgage. However, this doesn’t consider the condition of the property in detail. Therefore, it is recommended to obtain a full condition report from a chartered surveyor. This is recommended as any problems found with the property after exchange of contracts are not liable to the seller.

For Sellers

Everything You Need to Know About Selling Property

We can discuss what your thoughts are on your property, as well as sharing our own knowledge on the local property market. Our friendly agent will then provide a free and instant market appraisal. This will be based on sold and available properties as well as current market conditions. We will also offer professional advice on where and how to pitch your property in order to maximise exposure and interest. Our property valuations are instant, free of charge, and they are also obligation free.
Firstly, you need to get your home market ready to appeal to potential buyers. One of our team will come to your property and offer you a free and instant market appraisal. After this, your property will go live, once all the photos, floorplan and description have been created. We will then host viewings and open houses to generate awareness. Additionally, we will be in contact with potential buyers from our large buyer database. Once viewings have taken place and offer(s) are received, financial qualification will be undertaken. Our trained negotiators will secure the highest possible sale price for your property. Your property will be sold subject to contract, then mortgages will be arranged. After that, property searches and surveys will be carried out. Finally, there will be an exchange of contracts and then completion.
Whilst there is no exact science, our goal as a company is to always try and sale agree a property within the first four weeks.
Whilst there is no guarantee at the early stages of offer, we do carry out an extensive financial qualification process. This is a process in which your buyer will speak to our financial advisor. Additionally, proof of finance (mortgage in principal, proof of deposit or proof of cash) will be asked to be provided.
This is one of our commonly asked FAQ’s, and the industry average from offer acceptance to completion is approximately 12 weeks. However, we aim for an 8 to 10-week turnaround.
Yes, we can! We work alongside a panel of local solicitors and conveyancers.

For Tenants

Your Complete Guide to Renting

Once we have found your suitable property, you will be in a position to make an offer to the Landlord for consideration. Please note that any offer you make would be subject to you fulfilling our reference criteria.
The documentation you would be expected to provide is firstly identification/proof of residency, and secondly proof of address. The accepted forms of identification are; a driving licence, or a bill (either utility bill, council tax bill or mobile phone bill) less than three months old. It would be helpful for you to contact any references to inform them we will be in touch. This will help to stop any delays in the process. We may contact your employer (and landlord if you are already in rented accommodation). If you have recently had a change of jobs, your previous employer may be contacted and if you are self-employed then your accountant will be contacted.  If you have not been continuously employed for the past 18 months, have been working abroad in the previous 6 months, or your income falls short of our criteria then a Guarantor will be required.
Having passed all the referencing criteria to be considered for the property and, subject to the Landlord’s decision, you must earn at least 1.5 times the yearly rent (however, you will require a guarantor) or at least 2.5 times the yearly rent (you will qualify on the income part of the referencing without a guarantor).

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